Service Standards - Suggestion, Compliments & Complaints

The Greek Visa Service Centre welcomes feedback that helps us to focus on where we need to improve and where we meet or exceed your expectations of a fair and professional service

If you have received particularly good service from us, or if you have any complaints or comments or are concerned about the standard of service you received, please let us know.

In all cases, please provide your name, reference number (if it pertains to the application made), telephone number with a clear and complete description of your feedback

You can send us your comments/complaints by:

- Either speaking to Visa Service Centre Supervisor in the Centre or;
- E-mailing to feedback.grru@vfshelpline.com

If you have any query/question, we request you to kindly check this website thoroughly or visit the Visa Service Centre.